All orders are sent via tracked Royal Mail delivery.
Standard Delivery is £2.95. Your item will usually be delivered within 2-3 working days from dispatch.
Next Day Delivery is available for £5.42. Your item will usually be delivered the working day after dispatch.
Please note, any orders placed after 4pm, or on the weekend or bank holiday, will not be processed until the next working day.
EU countries (Tracked): £5.11
Your item will usually be delivered within 3-6 working days from dispatch.
Rest of the world (Tracked): £5.90
Your item will usually be delivered within 5-8 working days from dispatch.
Occasionally items being sent overseas may be held in your local customs. It can delay receiving your order by 2 weeks. Please contact us if you have any concerns.
What are the ingredients in SkinClear Elixir?
Coconut Oil, Saw Palmetto Berry Extract, Sunflower Oil, Brown Rice Flour, Acerola Cherry, Natural Mixed Carotenoids, Rice Fibre, Rice Extract.
Where is SkinClear Elixir made?
It is manufactured in the UK in a GMP-certified facility.
Can this be taken alongside other vitamins?
Yes, the natural vitamins in SkinClear Elixir are included at levels which will enable you to take your other multi-vitamin supplements.
Should I take two capsules together or at different times?
Whichever is easier for you - you can either take them together or at two separate times, however we do recommend taking them with meals which contain some fat as this helps with absorption.
I struggle to swallow capsules, can I open them and swallow the powder instead?
Yes, the powder can be emptied into drinks, salads, cereals etc, or directly into your mouth. It does not have an unpleasant taste.
Why has the powder and capsule changed colour?
The powder in your order may be either white or yellow, and this is due to us changing to a less oily version of some of the ingredients as they are easier to blend when manufacturing. This makes the powder appear either white or yellow depending on the version we used. Lids may be silver or black. Other than that, both versions of ingredients are identical in all other aspects.
How do I manage/ cancel my subscription?
On our login page below, scroll down and click the Having Issues Managing Your Subscription. Enter your email address and you'll receive an email enabling you to login and manage your subscription.
You need to open the page on a desktop, not a mobile.
Can this be taken alongside prescribed medications?
As with other food supplements, if you are taking medication, including the combined birth control pill or blood thinning medication; or if you are under medical supervision, consult your healthcare practitioner before use.
Can I take this while pregnant or breastfeeding?
We do not recommend using this while pregnant or breastfeeding.
Can men use SkinClear Elixir?
We mainly recommend this product for women. We are looking into developing a male skincare supplement.
Can this be taken by teenagers?
We would recommend speaking to your GP about teenagers using this, especially teenage boys.
Why is my order taking a while to arrive to my country?
We aim to deliver international orders within 8 working days, but items can occasionally be held at customs which can delay the order by 3-4 weeks. Please get in touch at firstname.lastname@example.org if you haven't received your order.
Can I return SkinClear Elixir?
We offer a 14 day money back guarantee on all unopened Botanycl products purchased through our website. Your item must be unused with both neck seals intact and the packaging must be in good condition.
If you wish to return an item, please email us with your order number to let us know to expect your return.
Items must be returned to the following address:
Merico Ltd t/a Pickit and Packit,
Bay A, Anglesey House,
Burton on Trent,
Once we receive your item and assuming it is in good condition, we will then process your refund. Refunds will be for the amount paid by you, including postage, for the returned item(s).
Unless you’re returning a product because of an error on our part, you will be responsible for paying your own shipping costs for any returns.